Last updated: 2025
You may return eligible items within 30 days of the original purchase date or delivery date, whichever is later. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
All return requests must be initiated within the return period. We recommend contacting us as soon as possible if you wish to return an item to ensure we can process your request in a timely manner.
Items must be returned in their original condition, with all original packaging, tags, and accessories included. Items that show signs of wear, damage, or use beyond normal inspection may not be eligible for return.
Custom or personalized items may not be eligible for return unless they are defective or not as described. Items that have been installed or mounted may not be eligible for return due to the nature of the installation process.
If you are returning an item due to our error or a defective product, we will cover the cost of return shipping. In all other cases, you are responsible for the cost of return shipping.
We recommend using a trackable shipping method and purchasing shipping insurance for returns, as we cannot be responsible for items lost or damaged during return shipping.
To initiate a return, please contact us using the contact information provided below. We will provide you with a return authorization number and instructions for returning the item.
Once we receive your returned item and verify its condition, we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase, and processing may take 5-10 business days after we receive the returned item.
Certain items are not eligible for return, including custom-made or personalized products, items that have been installed or mounted, clearance or final sale items, and items that cannot be resold due to health or safety reasons.
Digital products, downloadable content, and services are generally not eligible for return. If you have questions about whether a specific item is eligible for return, please contact us before making your purchase.
This return policy complies with applicable consumer protection laws. Your rights as a consumer may vary depending on your location, and some jurisdictions may provide additional protections beyond what is described in this policy.
If you are located in a jurisdiction that provides mandatory return rights, those rights will apply in addition to the terms of this policy. Nothing in this policy is intended to limit your legal rights as a consumer.
You may cancel your order before it has been shipped or processed. Once an order has been shipped or processing has begun, it cannot be cancelled, but you may return the item in accordance with our return policy.
For custom orders, cancellation may be subject to fees if work has already begun on your order. We will notify you of any applicable cancellation fees before processing your cancellation request.
Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment method and financial institution, but typically take 5-10 business days after we receive and verify the returned item.
If you paid by credit or debit card, the refund will appear on your statement within one to two billing cycles. If you paid by another method, we will process the refund according to the policies of that payment provider.
If you have questions about returns, need to initiate a return, or require assistance with any aspect of our return policy, please contact us:
Xaldryonsyphakia
946 S Meridian St
Indianapolis, IN 46225
United States
Email: request@xaldryonsyphakia.world
Phone: +1 317 974 1100
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